The term ‘fit2surf.com’ or ‘us’ or ‘we’ refers to fit2surf Limited, whose registered office is 21 GADWELL RISE, HAYLE, CORNWALL, ENGLAND TR27 6GP. Our company registration number is 06980211. The term ‘you’ refers to the user or viewer of our website.
Through use of this website you are agreeing to comply with and be bound by the following terms and conditions, which govern our relationship with you in relation to this website and any transactions conducted on this website.

Online Sales

Our terms and conditions apply to all online sales from our web site. Placing an order from this website means that you have read and agreed with all our terms and conditions, applicable at the time of the order. You may wish to print a copy for future reference. Your statutory rights are not affected.
We reserve the right to change these terms from time to time without notice to you. Changes will apply to any subsequent orders received and will be posted to this site.

Prices

All prices include relevant taxes where applicable. Postage and packaging is as shown on our Shipping Rates page. To enquire about postage costs to countries not shown please contact us.
The goods are sold at the price on our web site at the date that we receive the order from you. Prices are subject to alteration at any time without notice.

Delivery

We will normally dispatch an order within 3 working days of the order being confirmed and payment received. Working days are Monday to Friday not including Bank Holidays. We endeavour to deliver goods and provide services on the basis and in accordance with the timescales mentioned on this site but time shall not be of the essence of those arrangements and we will have no liability if we are delayed in or prevented from providing the goods/services by factors beyond our control.
payments.

Payments through the web site are made via the PayPal service (either via a PayPal account or with a credit / debit card). PayPal is a well known and trusted secure payment provider. By using PayPal any information provided by you such as your name or card number, is encrypted so that it cannot be read or intercepted by other people.

Warranty

Products are covered by a manufacturers guarantee for a period of 12 months. This is in addition to your statutory rights.
The warranty does not cover misuse, abuse, neglect or accidental damage. Always follow and adhere to the manufacturers’ instructions.
The purchaser is responsible for the correct operation and maintenance of the product, indemnifying us for any damage, liability and costs caused by misuse or misunderstanding of the manufacturers’ instructions.

Cancellations, refunds & returns

Under the distance selling regulations you have the right to cancel your order for any item or service purchased on this website, for a full refund. Your cancellation rights expire 7 days from the date you contact us or after 7 days of receipt of the goods. The distance selling regulations further specify when your cancellation rights expire. Deemed delivery date will be 4 working days from date of posting.
Items such as eBooks are considered services and are therefore not eligible for refund under any circumstance.

• Item damaged in transit – If the item delivered has been damaged in transit you can return the item within 30 days of receipt for replacement or a full refund.
• Item is defective – You have the right to return faulty items within a reasonable period of time for replacement or a full refund including postage.
• Item incorrect – If we send you an incorrect item immediately send the item back to us and we will send the correct item and refund your postage.

Website usage
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The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
6. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
7. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
8. You may not create a link to this website from another website or document without [business name]‘s prior written consent.
9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.